Shipping rates come directly from Canada Post . Orders are shipped within 3-7 business days from when the order is placed. You will receive a tracking number via email once order has been sent off.

Flat Rate Standard Shipping Within Canada [ $8 ]:
3 to 9 business days

Flat Rate Standard Shipping Within US [ $14 ]:
3 to 9 business days

Flat Rate International Orders [ $18 ]:
2 to 6 weeks

Do keep in mind, that once orders are shipped outside of Canada they are subject to customs duties + fees levied by the destination country.



If you live in Calgary, you can now pick up your D.I.T.R.O order from our exclusive D.I.T.R.O stockist OUTSIDE THE SHAPE. USE CODE: "YYCME" at checkout. Once your order is complete, you will receive an email confirming a set date that your D.I.T.R.O item is ready for pick up.



If you are not satisfied with your purchase, please contact us here + we will get back to you ASAP with instructions.

Returns + Exchanges must be made within 7 days from the date of purchase + be returned in their original condition. Be sure to keep either your packing slip, confirmation order email, or invoice # on hand for reference. If the D.I.T.R.O item you received was defective, it can be exchanged for a new product + will be shipped at no additional charge.